Overview

Thank you for shopping with [Your Company Name]. We want to ensure you are completely satisfied with your purchase. If you have any questions about our return policy, please contact our customer service team at [customer.service@email.com].

Return Eligibility

• To be eligible for a return, your item must be unused and in the same condition that you received it.
• The return must be requested within [number] days of receiving the product.
• Your item must be in the original packaging.
• Items that have been personalized, customized, or modified are not eligible for return.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [customer.service@email.com] to request a return authorization.
2. Pack the item securely in the original packaging, if possible.
3. Include the return authorization number on the package.
4. Ship the item to the address provided by our customer service team.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to product availability.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product.